Delivery Policy

Upon purchase, orders are generally shipped within 48 hours (Monday - Friday) using Japan Post. Tracking ID will be sent to your email which allows you to track your product's whereabouts.

Shipping

Delivery standard is between 7 - 14 days, but delays may occur.

We promise we will always be respectful of you and your people and that we will treat your requests with care.

We won’t hit you with surprise charges or perform unnecessary work and we’ll always keep you “in the loop”. In short, we will treat you fairly and honestly as partners in our mutual success.

We keep your information strictly confidential. We do not give out Client information to any other parties without explicit consent.

We reserve the right to change our published rates at any time. We will always inform you before the charge is incurred.

We do our very best to provide reliable solutions.

We work hard to schedule our time effectively to provide the best possible service for our clients. Therefore, we respectfully that you give us sufficient notice prior to cancelling the order requested. The details regarding the cancellation and refunding is specified in the refund policy.